Trip Safety
Taxzi is dedicated to helping people stay safe on the road. Our technology enables us to focus on helping you get from A to B safely. Here's how
Before the trip
Getting a Safe Ride
Driver Profiles
When you’re matched with a driver, you’ll see their name, license plate number, photo, and rating—so you know who’s picking you up ahead of time.
Background Checks & Motor Vehicle Reports
Drivers who apply to use The Taxzi Network to locate passengers are not employees of Taxzi. However, Taxzi only allows drivers who clear our background checks and have acceptable motor vehicle history to use Taxzi services. Further, after drivers are registered with Taxzi, Taxzi runs additional background checks on the drivers and reviews their motor vehicle records periodically.
Safe pickups
Stay safe and comfortable wherever you are until your driver arrives.
Anonymous Phone Calls and Messaging
Taxzi uses technology that anonymizes phone numbers to keep contact details confidential. So when you and your driver need to contact each other, your personal information stays private.
During the Trip
Getting to Your Destination
Emergency SOS Button
The Taxzi Rider app has an SOS button so that you can quickly call your specified emergency contact.
Always on The Map
Follow your trip in real-time on your phone so you always know where you are.
After the Trip
We're Here For You
If you have any questions or comments feel free to contact us. Our customer service and support teams will be glad to assist you.